Team: Technical.

Reporting to: Head of Technical.

Location: Anstey – Head office.

Hours: Full-time (37.5 hours Monday to Friday), Permanent. (You are expected to be flexible with these hours to suit business needs, for example during events.).

Salary: Dependent on experience.

About the role

As Technical Operations Assistant, you are responsible for supporting the Technical Department by liaising with the Technical Project management team in planning, preparing, ordering, and delivering all or partial technical aspects of an event.

You will be working from the project design stage, where supplier quotations are needed to get competitive costs in our project proposals. You will also help in developing technical supplier relationships across the business in line with our PQQ and assisting with purchasing sub hires. This will require close liaison with the TPM’s and Head of Technical.

Your duties will include:

• You will be involved in supporting the administration of databases, software and processes used in the day-to-day running of the department.
• You will be based at the Stagestruck Anstey full-time but may be required to help onsite occasionally.
• You will be creating/reviewing and editing equipment picking lists with the TPM to ensure that all kit requirements have been met.
• You are also required to work alongside the Head of Technical in an assistant role. Maintaining best practice, and participating in knowledge sharing, nurturing and guidance.
• You will assist in planning all deliveries and collections to and from the department. Ensuring all equipment is ready to be prepared for an event alongside stagestruck owned equipment.
• You will be required to assist and support with the preparation and return of technical equipment.
• You will be required to load and offload trucks and vans as and when the need arises. Having a good working knowledge of packing and securing loads as well as preparing carnet documents when needed.

You do not have to work on projects where complete systems are being supplied that don’t require attention from the technical department, although you may be asked in an advisory capacity.

You will not be involved in any pre-production that is not related to equipment, for example scheduling, transport management, crew resourcing etc. but you will need to learn to create technical drawings and contribute to the Vectorworks system design and planning.

The person in this role will have:

• Be a considerate and competent member of your team and the company.
• Make a contribution. Enjoy the benefits that Stagestruck can give you whilst contributing to the future of the company and your colleagues.
• Be an ambassador - make yourself aware of all the services that Stagestruck can offer.
• Be Diligent and passionate - Complete all tasks assigned to you with accuracy, attention to detail, enthusiasm and consideration to the brief, the client and Stagestruck.
• Be vocal - ask for help and guidance especially when taking on tasks unfamiliar to you.
• Embrace process – comply with our processes and systems.
• Be able to design, build, specify and prepare shows across all technical aspects from a loose brief and understand the reasons why those systems are designed and tested in that way.
• Be able to communicate the technical plans to the company and teams as required.
• Be Commercial – understand the proposition, your impact, and how you can maximize the customers delight whilst maintaining a suitable margin.
• Be Supportive – assist in challenging, developing and coaching apprentices, assistants and their work outputs.
• Be professional, flexible and adaptable. Maintain excellent standard of output even under pressure situations. Be integral to your team by supporting and helping others when the pressure is in their area.

Experience and qualifications

• Have experience working as a site technician within the events industry.
• Have great computer skills and a working understanding of Microsoft office 365 package.
• As well as being experienced in multiple technical disciplines this position is required to keep up to date with legislative or progress changes in our Industry and communicate these to the dept and the wider company as appropriate.
• You must be accountable for decisions made on projects you work on, ensuring they are suitably designed and supportable by the teams installing them.
• You will be comfortable scrutinizing chosen training methods for the technical team and suggest alternative methods if appropriate.
• You must become forward thinking, looking to the future and finding opportunities for the department and company to move towards.
• Your own training needs will be driven by you but agreed by the Head of Dept.
• There are no direct reports with this role, but you will be expected to help with the development of apprentice, assistant and mid-level members in your team.
• Full UK driving licence, own transport and current passport required due to the nature of our business.

We actively encourage ongoing skills development and will support with both on and offsite training courses and qualifications. You must ensure you are continually maintaining and developing a good level of knowledge in your field. You will be required to identify and contribute to your own training plans. This is in addition to the mandatory training that is completed by all Technical Project Managers.

Benefits

• Competitive salary with scope for progression.
• 22 days annual leave, rising to 25 after 5 years + Bank Holidays.
• One month paid sabbatical after qualifying length of service.
• Christmas shutdown and birthday day off with a contribution towards a birthday meal.
• Two paid volunteering days per year.
• Holiday Purchase Scheme if you need some more time off.
• Private Health after a qualifying length of service.
• Life Assurance.
• Travel Insurance.
• Access to an Employee Assistance Programme (EAP) and subscription to the Calm meditation and sleep app.

Stagestruck behaviours

Our behaviours define us. They are not optional or aspirational, they are expected and underpin everything we do.

• Excellence... in everything we do.
• Creativity... from everybody in the company.
• Safety... comes first, for our team, our clients, our audiences and the public.
• Agility... in the way we work and react
• Sustainability... in every way possible.
• Respect... For our colleagues, our clients and for people from all walks of life.

Apply now

Team: Group Services

Reporting to: Group Services Director / Head of Financial Control / Head of Business Operations

Location: Anstey – Head office.

Hours: Full-time (37.5 hours Monday to Friday), Contract. (You are expected to be flexible with these hours to suit business needs, for example during events.)

Salary: Competitive

Position Overview

The Group Services Administrator will provide administrative and operational support across our Finance, Human Resources, and Compliance functions. This role is central to processing and maintaining accurate records and supporting the smooth-running administration of day-to-day business operations within a fast-paced, deadline-driven environment.

You will be calm, proactive, detail-oriented and highly organised. You will be comfortable managing multiple priorities while maintaining confidentiality, professionalism and excellent data accuracy and you will thrive in a dynamic setting where priorities can shift quickly, reflecting the energy and diversity of the events industry.

Key Responsibilities

Finance Administration

• The focus of finance administration will be to process supplier invoices, staff expense claims and credit card transactions accurately and efficiently into our accounting systems.
• Act as the first point of contact for Finance processing queries, liaising regularly with internal teams and external suppliers to ensure smooth operational workflows and timely resolution of queries. ensuring escalation to the Head of Financial Control where needed.

Human Resources Administration

• Maintain up-to-date personnel files and training records.
• Coordinate recruitment - including advertising roles and scheduling interviews.
• Act as the first point of contact for HR administration queries, ensuring professional and timely resolution and escalation to Group Services Director where needed.

Compliance

• Maintain up-to-date compliance documentation for our ISO accreditations.
• Support the Head of Business Operations in internal and external audits and SHEQ meetings by preparing required documentation and reports.
• Assist in implementing and communicating new policies and policy amendments across the organisation.

Key Skills & Competencies

• Exceptional organisational and multitasking skills, able to balance HR, Finance, and Compliance priorities simultaneously.
• Strong attention to detail and commitment to accuracy.
• Ability to process high volumes of transactions, and comfortable with multi-currency
• Excellent communication and interpersonal skills with a collaborative approach.
• Ability to work effectively under pressure and meet tight deadlines.
• Proficient in MS Office (Excel, Word, Outlook, Teams and SharePoint) and experience preferred with accounting software (e.g., Xero, QuickBooks, or Sage systems).

Qualifications & Experience

• 2–4 years’ experience in a similar high volume administrative role.
• Knowledge of Accounts Payable, ISO, Human Resources preferred.
• Experience supporting multiple teams within a single role.

Personal Attributes

• Professional, approachable, and team oriented.
• High integrity and discretion when handling confidential information.
• Adaptable, with a strong sense of initiative and accountability.
• Passion for excellence and enthusiasm for contributing to successful project delivery.

We actively encourage ongoing skills development and will support with both on and offsite training courses and qualifications. You must ensure you are continually maintaining and developing a good level of knowledge in your field. You will be required to identify and contribute to your own training plans. This is in addition to the mandatory training that is completed by all Technical Project Managers.

Stagestruck behaviours

Our behaviours define us. They are not optional or aspirational, they are expected and underpin everything we do.

• Excellence... in everything we do.
• Creativity... from everybody in the company.
• Safety... comes first, for our team, our clients, our audiences and the public.
• Agility... in the way we work and react
• Sustainability... in every way possible.
• Respect... For our colleagues, our clients and for people from all walks of life.

Apply now

Team: Production

Reporting to: Group Account Director

Hours: Full-time / Permanent / Hybrid. (You are expected to be flexible to suit business needs, for example during events)

Location: Anstey, Herts

Travel Required: Occasional travel both in the UK and overseas.

About the role

The Assistant Producer is responsible for supporting the Production team in delivering world class events and creative ideas to our clients. You’ll be expected to travel to our Doha, Qatar office at least once in the first 6 months to help deliver one of our flagship projects in the Middle East, to really get you embedded with our cross-region working. In this role you will receive opportunities and work-based training which will enable you to develop your skills and your career in the Production team. This role will suit someone with real passion for busy event agency working and an interest in event design, client management and production.

Your duties

The role is dynamic and varied and will include:

• Learning about all aspects of event production from virtual, hybrid, live shows, installations and brand activations with a variety of B2B and B2C audiences.
• Developing relationships with clients, suppliers and other stakeholders through clear communications and excellent administration support.
• Communicating clearly to all teams using agreed Stagestruck processes, accurate briefs and plans.
• Attending site visits and producing recce reports.
• Assisting with research, planning and creation of event proposals, supporting with creative ideas, inputs to budgets, critical paths and the overall pitch process.
• Assisting the Producer in the delivery of events, including, but not limited to, sourcing props and furniture, updating playbooks, creating schedules and running orders, being accountable for elements of the event such as print or breakout rooms, liaising with the Operations team to ensure that onsite logistics are seamlessly delivered and ensuring that the critical path is kept up to date.
• Supporting the Producer with the creation of event documentation and post event debriefs and reconciliations.
• Attending events and proactively supporting the Producer as required.
• Owning and delivering smaller events and installations in a Producer capacity to develop your production skills.
• Mentoring Production Assistants.
• Travel to client/event locations may be required from time to time, including overseas travel.
• All other tasks as instructed by your line manager.
• You may also be given other administrative tasks from time to time depending on the needs of the business.

The person in this role will:

• Be committed to continuous professional development.
• Be personable with good customer service skills.
• Be a good communicator.
• Be able to retain information, demonstrate critical thinking and complete tasks as directed in a timely and accurate manner.
• Have good energy levels and resilience to deliver events onsite.
• Follow all Stagestruck processes
• Have a good working knowledge of Microsoft 365 products.
• Be a fast learner and able to work at pace where required.
• Be able to work from the office a minimum of 3 days/week for at least the first month. After that we expect 2-3 days/week in the office.

Experience & Qualifications

• Full UK driving licence, own transport and current passport required due to the nature of our business.
• Complete all training required in a timely manner.
• Have a minimum of 2 years agency or other relevant experience

Apply now